Frequently Asked Questions

Everything you need to know about your next favorite piece of jewelry.

What materials are used in Slide Jewels products?

We use high-quality materials including 18k gold plating over stainless steel, 925 sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.

Can I return my jewelry if I change my mind?

Yes, we offer a 30-day return policy for most items. Jewelry must be unworn, in its original packaging, and with all security tags intact to qualify for a refund.

Will your jewelry tarnish or turn my skin green?

No, our jewelry is crafted with high-grade metals and protective coatings designed to be water-resistant and hypoallergenic, preventing oxidation and skin irritation.

How should I care for my Slide Jewels?

To maintain shine, avoid direct contact with perfumes and lotions. Clean gently with a soft microfiber cloth and store in your Slide Jewels pouch when not in use.

Do you offer a warranty on your pieces?

We provide a 1-year limited warranty covering any manufacturing defects. If your jewelry breaks due to a production flaw, we will replace it free of charge.